Top Moving Questions Answered – How to Save Money & Avoid Costly Moving Mistakes
This page answers the most common moving questions about costs, timing, and planning. Each moving question is explained clearly to help you prepare your move with confidence.
How far in advance should I book my move?
We recommend booking your move at least 4–6 weeks in advance, especially during peak moving seasons, to ensure your preferred date and time.
What should I do if my moving date changes?
If your moving date changes, please contact us as soon as possible so we can update your reservation. In most cases, we can adjust the schedule to accommodate your new moving date. Please note that your estimate or final price may change depending on the new date and availability.
What areas do you serve?
We provide professional moving services throughout Montreal and the surrounding areas, including Laval, the West Island, the South Shore, and the Laurentians. Our team also handles long-distance relocations across Quebec, Canada, and the United States, ensuring safe and reliable transportation for both residential and commercial moves. Simply tell us your starting location and destination, and we’ll plan the most efficient move for you.
Do I need to reserve parking for the movers?
Yes, if possible, try to secure parking spaces close to the entrance of both your current and new locations. Having convenient parking helps save time, makes loading and unloading easier, and allows the movers to complete your move more efficiently.
Why do movers charge travel time?
Most moving companies charge travel time to cover the time required for the crew to reach your location and return after the move is completed. This usually includes the time needed for the movers to bring the truck from their parking location to your address and return it after the job, which is part of the overall moving service.
How do I get a moving quote?
Getting a moving quote is simple — just fill out our online request form or call our team directly. After a few quick questions about your move in Montreal or beyond, we provide a clear and personalized estimate based on your needs, distance, and moving details.
Is there a minimum number of hours for moving services?
Yes. For local moves, we have a minimum of three hours, which includes two hours of moving service and one hour of travel time.
Is my move insured? How do you handle fragile or valuable items?
Yes! We offer multiple insurance options to protect your belongings during transit, including basic coverage and full-value protection plans.
Our team is trained to carefully pack and move fragile or high-value items with the right materials and extra attention.
Do you provide packing services?
Yes, we offer professional packing services to make your move easier and safer. Our team can handle full packing, partial packing, and provide high-quality packing materials to protect your belongings during your move in Montreal or long-distance relocation.
What can’t I pack or move with you?
For safety reasons, we can’t transport hazardous materials, perishable food, plants, or valuable documents — we’ll provide a full list during booking.
Can I store my items if my new place isn’t ready yet?
Yes. If your new home isn’t ready yet, we can help you find a secure storage solution near your location. We’ll assist in arranging reliable short-term or long-term storage so your belongings remain safe until your move-in date.
Do you move apartments, offices, and commercial spaces too?
Yes. Our team handles a wide range of moves, including apartments, houses, office relocations, and commercial spaces. We carefully plan each move to ensure your furniture, equipment, and belongings are transported safely and efficiently.
Do you disassemble and reassemble furniture?
Yes, our team can handle the disassembly of large furniture items like beds, tables, or desks for safe transport. Once at your new location, we’ll reassemble them exactly where you want them placed.
What happens if there’s bad weather on moving day?
We’re prepared to move in most weather conditions. In the case of heavy snow, rain, or other severe weather, we’ll take extra precautions to protect your belongings. If conditions become unsafe, we will discuss rescheduling with you to ensure everyone’s safety.
Can I ride in the moving truck with the movers?
In most cases, if the move is handled by two movers, one customer may ride in the truck’s cabin with the driver. However, for safety reasons, riding in the back of the moving truck (the cargo area) is strictly prohibited.
From city to city - coast to coast
Here you’ll find answers to the most common questions about our moving services. This FAQ covers booking timelines, pricing, travel time, parking, service areas, and other important details to help you prepare for a smooth move.